Answers To Your Questions

The best time to visit Flores, Indonesia is during the dry season from April to October. These months offer sunny days, calm seas, and ideal conditions for island hopping, hiking volcanoes, diving, snorkeling, and visiting Komodo National Park. The rainy season (November to March) brings lush green landscapes and fewer tourists, although heavy showers can occasionally affect boat schedules and road travel.

Flores is home to approximately 2 million people. The island is one of Indonesia’s most culturally diverse destinations, with several ethnic groups, unique traditions, and local languages found across its different regions.

Yes. Mobile phone coverage on Flores is available in most towns, villages, and popular tourist destinations. Many areas have reliable 4G service, while more remote mountain regions and smaller islands may have limited or no signal. Most hotels, guesthouses, cafés, and resorts also provide Wi-Fi.

The malaria risk on Flores is generally considered low to moderate, with the highest risk in some rural and coastal areas. Most visitors enjoy a safe trip by using mosquito repellent, wearing long sleeves after sunset, and choosing accommodations with mosquito protection. Before travelling to Flores, it’s recommended to consult your doctor about whether malaria medication is appropriate for your itinerary.

Flores enjoys a tropical climate with warm temperatures throughout the year, usually between 24°C and 32°C (75–90°F). The dry season (April to October) is ideal for outdoor activities and boat trips, while the rainy season (November to March) brings short but sometimes heavy tropical showers. Coastal areas tend to be warmer, while the central highlands are pleasantly cooler.

Because Flores is part of Indonesia, the same Indonesian visa requirements apply. Many nationalities are eligible for a Visa on Arrival (VoA) or an electronic Visa on Arrival (e-VoA), while others need to apply for a visa before travelling. We recommend checking the latest Indonesia visa requirements for your nationality before your trip.

Yes. Vegetarian food on Flores is widely available, especially in tourist destinations such as Labuan Bajo. Many restaurants serve dishes made with fresh vegetables, tofu, tempeh, rice, and noodles. Vegan options on Flores are becoming increasingly common, although they may be more limited in smaller towns and remote villages. If you have dietary requirements, simply let your guide or restaurant know.

Most hotels, restaurants, shops, and ATMs on Flores accept Visa and Mastercard, making them the best cards to bring. Some ATMs also support Maestro, Cirrus, and UnionPay, although availability is more limited. American Express (Amex) is rarely accepted, so carrying a Visa or Mastercard together with some cash is recommended.

Cash. Although card is accepted in big stores as well.

Yes. Although many hotels, dive centers, restaurants, and tour operators accept card payments, cash is still essential when travelling around Flores. Small shops, local restaurants, markets, and villages often only accept Indonesian Rupiah (IDR). ATMs are available in major towns such as Labuan Bajo, Ruteng, Bajawa, Ende, and Maumere, but they can occasionally run out of cash. For most travellers, carrying IDR 500,000–1,500,000 per day is sufficient, depending on your travel style.

The highest mountain on Flores is Mount Poco Mandasawu, which rises to 2,370 metres (7,776 feet) above sea level. Located in central Flores, it offers spectacular scenery and rewarding trekking opportunities for experienced hikers. Flores is also famous for its many other volcanic peaks, making it one of Indonesia’s best destinations for mountain trekking.

Flores is located within Indonesia’s Pacific Ring of Fire, where volcanoes and earthquakes naturally occur. However, the chance of experiencing a volcanic eruption or tsunami during your holiday on Flores is extremely low. Indonesia has advanced monitoring systems, and local authorities closely track volcanic activity. If any safety concerns arise, tour operators adjust itineraries and follow official guidance.

You can cancel your booking at any time before your tour starts by sending us a written cancellation request via email. The amount refunded depends on how far in advance you cancel:

• More than 30 days before departure: 100% refund
• 15–30 days before departure: 50% refund
• Less than 15 days before departure: Unfortunately, no refund can be provided.

We recommend cancelling as early as possible to maximize your refund.

Yes. Magical Flores Tours offers refunds based on our cancellation policy. If you cancel more than 30 days before your tour, you’ll receive a full refund. Cancellations made 15–30 days before departure receive a 50% refund, while cancellations made less than 15 days before the tour are non-refundable.

If Magical Flores Tours has to cancel your tour due to severe weather, volcanic activity, government restrictions, or other unforeseen circumstances, we will first try to offer an alternative tour or departure date. If no suitable alternative is available, you will receive a full refund for the affected tour. Please note that refunds do not cover additional travel expenses such as flights, hotels, or travel insurance.

If you need to cancel your booking, simply send us a written cancellation request by email to bookyour@magicalflorestours.com. Please include your name, booking reference (if available), and your tour date to help us process your request quickly.

Your cancellation becomes effective once we have received your email. Any refund will be calculated according to our cancellation policy based on the number of days before your scheduled departure.